December's Caregiver of the Month Spotlight
Felicia Greymountain - Home Care Assistance of Albuquerque
We are proud to honor Felicia Greymountain with our Caregiver of the Year award! Very seldom do we see someone so young nominated for such a prestigious award. Felicia Greymountain turned 33 years old this year, however, she has already dedicated over 13 years of her life caring for the aging population in a professional setting.
Felicia has been assigned to 33 different clients while employed with Home Care Assistance. She has the ability to turn any home into a calm surrounding. Felicia possesses the innate ability to communicate by her caring touch and calming words with those who have lost their voice and identity to Alzheimer’s or dementia.
Felicia is outgoing, adaptable and intelligent. The trait that stands out most to all that know Felicia however, is her dedicated, dependable, hardworking ethic! Felicia has worked a total of 1,855 shifts (and counting) in her eight years with Home Care Assistance! To put into perspective how dependable Felicia’s work ethic is, 63% of her time the last eight years was spent on shifts with her clients.
If asked, her mom (a former Home Care Assistance New Mexico caregiver) will tell you Felicia was born with incredible respect for her elders. As a young child, she decided she wanted to grow up to help others. Her grandparents were the first individuals to experience the gentle, compassionate care Felicia naturally radiates.
On April 28, 2014, Felicia met a very special family, the Matsubaras. Five years and 1,281 shifts later, Felicia continues to serve this family in an incredibly angelic manner. Every night, Monday-Friday, 8pm-8am, Felicia tucks Mrs. Matsubara into bed and every morning Felicia wakes her up to an already prepared breakfast. The Matsubara’s POA/niece cannot say enough kind words about this amazing young lady and the great care she has provided her family with.
Each year when the anniversary passes in which Nancy’s family met Felicia, she sends a thank you card to the office to give to Felicia as a token of her “forever gratitude”. Below is an excerpt from a letter from Nancy:
“I had no idea what to expect [when we first became clients]. In walked… Felicia Greymountain. She moved my aunt with ease. She was efficient and knew exactly what needed to be done. She could cook, which made my uncle very happy.
When I told Felicia my mission was to have my aunt and uncle have the care to provide them with the best quality of life possible, Felicia quickly said she would help me with my mission. I feel very grateful that Felicia continues taking care of my aunt, who is 97 years old.
Felicia is a person with great integrity, compassion, honesty, kindness, thoughtfulness, dependability and humility. She is the person you would want taking care of your loved one. I am forever grateful to have met Felicia.”
Felicia is a gem in this industry! We hope this recognition motivates other young people like herself to strive for greatness and to care so compassionately for the generations before her and that it gives her the honorary recognition she deserves. Thank you, Felicia!